Appreciate the response Kuroi. It appears that there is something stuck with the printer cartridge carrier assembly. When the printer is opened to examine the ink, the carrier is stuck to the far right and the cartridges are inaccessible. It is impossible to slide the carrier toward the center. Shutting down, unplugging, restarting does not correct the condition. When this happens the recommendation is to seek professional repair. I opted to buy a new printer rather than waste money on this printer.
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