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Re: Printer Serial Number Invalid

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Hi @RhyanS,

 

Thanks so much for the update, and I really appreciate the detailed breakdown, it helps a lot in narrowing this down! 😊

Based on what you’ve described, especially the “Copy 1” appearing, phantom print jobs, and the Windows Protected Print Mode, here’s what I recommend next:

 

Fully Remove All Instances of the Printer

Sometimes, remnants of the old installation stay behind and cause conflicts.

Open Control Panel > Devices and Printers

Right-click every instance of HP DeskJet 2700 or Copy 1, and select Remove Device

Repeat until no instances remain

 

Clear Stuck Print Jobs (Even Invisible Ones)

Press Windows + R, type services.msc, and hit Enter

Scroll down to Print Spooler, right-click, and select Stop

Now go to: C:\Windows\System32\spool\PRINTERS
(You’ll need admin permission – click “Continue” if prompted)

Delete everything in that folder

Go back to services.msc, right-click Print Spooler again, and Start

 

Reinstall Printer Drivers (Fresh Start)

Go to: HP DeskJet 2700 Series Driver Page

Download the full driver package (not just the basic one)

Run the installer and follow the steps

Make sure only one version of the printer appears after install

 

Set the Printer as Default & Test

Go to Settings > Devices > Printers & Scanners

Click the HP DeskJet 2700 (not the Copy 1 if both still exist)

Select Manage > Set as Default

Print a test page from Printer Properties > General > Print Test Page

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,


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