Re: norton support/vineeth

Hello alwyn7,

I'm Harry from Norton Support. Can you confirm the version of Norton product you use, you can find it from Support > About in Norton? Please try to add your device to Norton Management account as suggested here & then try to check it further:

https://community.norton.com/t5/Other-Norton-Products/Norton-Studio-Issue/m-p/836500/highlight/true#M51786

Thanks!

Harry