Hi @Kris1968
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
Could you please elaborate on what's happening with your device? Could you please share an image or screen shot of the error for better understanding.
The more details you provide, the better we'll understand the problem and the faster we can resolve it!
We're looking forward to helping you get back up and running!
Regards,
Hawks_Eye
Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.