@RichWilly, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding "Unable to Print Rendering Failed Print Job" Error for HP 5100 Tank Printer!
We're thrilled to have the opportunity to assist you and provide a solution.
If your HP 5100 Tank printer is displaying the error message "Unable to print rendering failed print job" and won't print, there are several steps you can take to troubleshoot and resolve the issue:
Restart the Printer:
- Turn off the printer by pressing the power button.
- Wait for 10-15 seconds, then turn the printer back on.
Check Print Queue:
- Open the print queue on your computer.
- Ensure there are no stalled print jobs.
- Clear any stalled or corrupted print jobs.
Update or Reinstall Printer Drivers:
- Go to the HP Support website and check for updated drivers for your HP 5100 Tank printer.
- Download and install the latest drivers.
- Alternatively, you can uninstall the current drivers and then reinstall them.
Check Printer Connectivity:
- Ensure the printer is properly connected to your computer or network.
- If using a USB connection, try a different USB port on your computer.
- If using a network connection, verify that the printer is connected to the network and has an IP address.
Ensure Sufficient Ink Levels:
- Verify that your printer has enough ink.
- Check the ink cartridges and replace any that are low or empty.
Run Print Head Cleaning:
- In the printer settings menu, locate the option for print head cleaning.
- Run the cleaning cycle to ensure the print heads are not clogged.
Reset the Printing System:
- On a Windows computer:
- Go to Control Panel -> Devices and Printers.
- Right-click on your HP 5100 Tank printer and select "Remove device."
- Restart your computer and reinstall the printer.
- On a Mac:
- Go to System Preferences -> Printers & Scanners.
- Right-click on your HP 5100 Tank printer and select "Reset Printing System."
- Re-add the printer after restarting your computer.
Hope this helps!
Take care, and have an amazing day!
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Regards,