Hello israelpt,
Welcome to the HP Forums! I hope you enjoy your stay!
I understand you are experiencing difficulties printing pictures. I will do my best to assist you, but first I require the following information:
1. The printer's model number. If you require assistance locating this information, please reference this website: How Do I Find My Model Number?
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system .
Thanks for choosing the HP Forums. Have a great day!
Mario