Re: Error code 11

@piggpenn 

Thanks for getting back to us.

I see that you have an issue using non-HP ink cartridges/toners on your printer.

Please refer to the below links for more information related to your issue.

HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip | HP® Support

HP Printers - Dynamic Security enabled printers | HP® Support

If you are using generic or non-HP ink cartridges and the above links do not help. You will have to contact the generic ink cartridge manufacturer to assist you further with it, or you will have to use genuine HP ink cartridges to resume printing.

Non-HP Cartridge(s) Non-HP ink cartridges installed | HP® Support

Take care, and have an amazing day!

Regards, 

Hawks_Eye