@Brenda08812, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Output Bin Full Error on HP OfficeJet Pro 9025e!
We're thrilled to have the opportunity to assist you and provide a solution.
If your HP OfficeJet Pro 9025e All-in-One Printer displays an "Output Bin Full" error even when it's not, and it delays print jobs, follow these troubleshooting steps:
Check Printer Components and Settings
Physically Inspect the Bin:
- Ensure that nothing is blocking the output bin or the sensors around it.
- Remove any dust or debris that might be interfering with sensor operation.
Restart the Printer:
- Turn off the printer and unplug it from the power source.
- Wait 60 seconds before plugging it back in and turning it on.
Update Printer Firmware:
- Check if there is a firmware update available for your printer model. Download and install any updates through HP's Software and Drivers page.
Check for Paper Jams:
- Open the printer’s access door and check for any visible paper jams. Follow the instructions to clear jams from trays or the document feeder if necessary.
Reset the Printer:
- Locate the reset instructions for your printer model on the HP website and follow them to perform a factory reset.
Hope this helps!
Take care, and have an amazing day!
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