Hi @Rachel416
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
The F0.02.05.10 error code on your HP Color LaserJet Pro MFP 3303 is typically related to firmware issues. Since you've already tried resetting the printer and restoring factory defaults, here are some additional steps that might help:
Steps to Fix the F0.02.05.10 Error:
Update the firmware on an HP printer:
- HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.
- Click on the link below for step-by-step instructions on how to update the firmware of your printer:
HP Printer Firmware Update Guide
Perform a Hard Reset Again
- Unplug the printer from power and leave it disconnected for at least 5 minutes.
- Press and hold the power button for 30 seconds, then reconnect the printer.
Check for Hardware Faults
- If the error persists after a firmware update, it may indicate a hardware issue.
- Contact HP support for further diagnostics.
Factory Reset via Embedded Web Server (EWS)
- Access the printer’s EWS by typing its IP address into a web browser.
- Navigate to General > Restore Default Settings > Restore.
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Hawks_Eye