Hi @Limasawa1
I truly appreciate your patience and the time you've spent troubleshooting this issue. I understand how frustrating it is when a printer doesn't function as expected, especially after following all the recommended steps.
I sincerely apologize for the inconvenience this has caused you.
It sounds like your printer may be encountering a device recognition issue when printing from different applications, leading to inconsistent printer naming and flashing orange lights.
Here are some additional steps that might help resolve the issue
Check Default Printer Settings
- Open Control Panel > Devices and Printers.
- Ensure HP 2710E is set as the default printer.
- If multiple instances of the printer appear, remove the incorrect ones.
Update Printer Drivers
- Open Device Manager (Win + X > Device Manager).
- Expand Printers, right-click your HP printer, and select Update driver.
- Alternatively, download the latest drivers from HP’s official support page.
Reset the Printer
- Turn off the printer and unplug it for 60 seconds.
- Plug it back in and restart to see if the error disappears.
Update the firmware on an HP printer
- HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.
- Click on the link below for instructions on how to update the firmware of your printer.
https://support.hp.com/in-en/document/ish_1776648-1643972-16
Perform a Hard Reset
- Press and hold the Power button for 30 seconds while unplugged.
- Reconnect and turn it on.
If the issue persists, HP phone support may need to manually resolve the device recognition problem.
Let me know if you need help with any of these steps!
Thanks,
Hawks_Eye