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Re: Printer info report says' Printer cannot print' Log into www.hpsmart.com for more info.

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Hi @LarryEvergreen

 

Thanks a ton for marking the post as the Accepted Solution— we truly appreciate it! 😊

 

Totally understand your frustration — it’s definitely not ideal when you're pointed to a website expecting help and end up chasing a solution that just isn't there. You're absolutely right: a simple power cycle shouldn't be the default fix, but sadly, with some temporary firmware hiccups or network refresh issues, that does end up being the "magic trick" more often than we'd like.

 

We'll pass your feedback along — it really helps us push for better clarity and design in error messaging.

 

Take care, and thanks again for your time and input. 🙌

Warm regards,


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