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Re: the printer may be out of ink

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OPERATING SYSTEM IS SEQUOIA 15.4.1

Macbook Air

HP OficeJet Pro 6978 All-in-One Printer.

 

Message rec'd upon print attempt:  "The printer may be out of ink."

"Device Status Unknown."

"Stopped, Filter, Failed."

Changed cartridges - all full.

Able to copy/scan/print test pages.

Unable to print.

 

Thank you!


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