Hi @Jcoggsdale
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
It sounds like your HP LaserJet Pro M203dw is misaligning the recipient address when printing envelopes, despite adjusting settings in Word and reinstalling the printer driver.
Let's go through some troubleshooting steps to fix this.
Steps to Fix Envelope Printing Alignment on HP LaserJet Pro M203dw
1. Adjust Envelope Feed Settings
- Open Printers & Scanners in Windows.
- Select your HP LaserJet Pro M203dw and click Manage.
- Go to Printing Preferences > Paper/Quality.
- Under Paper Type, select Envelope.
- Under Feed Method, try different orientations (Short Edge First, Long Edge First).
2. Modify Envelope Layout in Word
- Open Microsoft Word and go to Mailings > Envelopes.
- Click Options > Envelope Options.
- Adjust the From Top margin to 2.05 inches.
- Try different Clockwise Rotation settings.
3. Check Printer Firmware Updates
- Visit HP’s support pagehere and download the latest firmware update for your printer.
- Install the update and restart the printer.
4. Perform a Hard Reset
- Turn off the printer and unplug it from the power source.
- Wait 60 seconds, then plug it back in and turn it on.
5. Test with a Custom Envelope Size
- In Word, create a custom envelope size matching your envelope dimensions.
- Set the paper size to match the envelope and test printing.
Let me know if you need further assistance! 🚀
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Take care, and have an amazing day!
Regards,
Hawks_Eye