Hi @Mr_Lucky,
Welcome to the HP Support Community!
Thank you for sharing the detailed explanation of the issue.
I'm really sorry to hear about the trouble you're facing with the new ink cartridges. I can only imagine how frustrating it must be to go through all that and still not have it resolved, especially after spending $90 on genuine HP products. 😞
To look into this further and try to help you get the support you deserve, could you please share the case number you received when you initially opened the replacement request? That will help us trace the interaction and understand why the case was closed without a proper explanation.
Looking forward to your reply so we can assist you better!
Take care and have an amazing day ahead! 🚀
Best regards,