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Re: Resolving "Attention Required" error in Windows 11

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Hi @Matt_1x1x,

 

Thanks for sharing that, Matt — super helpful tip!

 

The "Attention Required" error on Windows with printers like the HP 3830 is such a pain, and WSD (Web Services for Devices) is often the culprit. Your workaround—adding the printer manually and connecting via TCP/IP instead—makes a ton of sense, and it's a solid fix for getting a more stable connection.

 

Just to build on your tip for anyone trying this:

 

Go to Settings > Bluetooth & devices > Printers & scanners.

Click "Add device", then "The printer that I want isn’t listed."

Select "My printer is a little older. Help me find it", or use "Add a printer using a TCP/IP address or hostname" for even more control.

Enter your printer’s IP address (you can usually find it from the printer’s touchscreen or print out a network config page).

Let Windows install the appropriate driver.

This bypasses WSD and gives a more consistent experience—especially for printers that don’t play well with the auto-detection stuff.

Really appreciate you dropping this tip.

 

Take care and have a good day

 

HP Support


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