@M_Btth, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding printer that does not print!
We're thrilled to have the opportunity to assist you and provide a solution.
I'm sorry to hear you're experiencing issues with your HP Smart Tank 5106 All-in-One Printer. Here are some steps you can follow to troubleshoot and resolve the error status:
1. Check Printer Connection
Ensure that the printer is properly connected to your computer or network:
- USB Connection: Ensure the USB cable is securely connected to both the printer and the computer.
- Network Connection: Make sure your printer is connected to the same network as your computer.
2. Update Printer Drivers
Outdated or corrupt printer drivers can cause communication errors between your printer and computer:
- Visit the HP Support Website to download and install the latest drivers for your HP Smart Tank 5106 printer.
- Follow the on-screen instructions to complete the installation.
3. Clear Print Queue
A corrupted print job can cause your printer to display an error status:
- Open “Devices and Printers” on your computer.
- Right-click your HP Smart Tank 5106 printer and select “See what’s printing.”
- In the print queue window, click “Printer” and then “Cancel All Documents.”
4. Use HP Support Assistant
HP Support Assistant can help diagnose and fix printer issues:
- Open HP Support Assistant from the question mark (?) icon in the taskbar.
- Navigate to your printer and run diagnostics.
5. Restart Print Spooler Service
Restarting the print spooler service can resolve many printer errors:
- Open “Run” by pressing Windows + R.
- Type services.msc and press Enter.
- In the Services window, find and right-click “Print Spooler” and select “Restart.”
Hope this helps!
Take care, and have an amazing day!
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Regards,