@Chelle9000, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear about the trouble you're having with your HP Officejet Pro 8610. Here are a few steps you can try to resolve the issue:
Semi-Full Reset:
- Open the printer door and remove one of the ink cartridges.
- Close the lid and press the home button on the screen.
- Press where the back button would be four times to access the hidden support menu.
- Scroll down to the reset menu and select "Semi-Full Reset".
- Wait for the printer to shut down and turn it back on.
- Follow the instructions on the screen to set up the printer and calibrate the ink.
Power Cycle:
- Turn off the printer and disconnect the power cord from the back of the printer.
- Unplug the power cord from the wall outlet.
- Wait for at least 60 seconds.
- Reconnect the power cord to the printer and the wall outlet.
- Turn on the printer and check if the error persists.
Check Ink Cartridges:
- Ensure that the ink cartridges are properly installed and compatible with your printer.
- Clean the electrical contacts on the ink cartridges and the carriage inside the printer using a lint-free cloth lightly moistened with distilled water
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support