@someetei, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer, and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions; follow the reset instructions to perform a full reset and reinitialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link
Here are the compatible cartridges for your unit:
Take care and have a good day.
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Regards,