Thanks for helping me with my printer problem. Had trouble downloading HP Print and Scan Doctor. After downloading, I click the "extract" button. It started to extract the files and advise me that it couldn't a files. I don't know which file. It continued and the HP Print and Scan Doctor problem was added to my computer / computer desktop. I opened it and used it to try to fix my printer problem, but it didn't work. Still doesn't print in black ink. Don't know if HP Print and Scan Doctor program working properly. Try again later.
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