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HP Officejet Pro 8620 shows printer failure. Went through steps recommended but still not working

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purchased new cartridges from office depot for my HP Office jet Pro 8620.  Installed the new cartridges and received message "Printer Failure"  There is a problem with the printer or ink system.  Turn printer off, then on.  If problem persists, contact HP.   I am using Windows 11 and my printer worked fine up until I had to replace the cartridges today.


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