Hi @Pathma_24
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
It seems like your HP Ink Tank Wireless 415 is experiencing a critical error, indicated by the flashing "E" and all six LEDs.
Here are some steps you can try to resolve the issue:
1. Reset the Printer
- Turn off the printer and unplug it from the power source.
- Wait for at least 60 seconds, then plug it back in and turn it on.
- Ensure the printer is connected directly to a wall outlet, not a surge protector or power strip.
2. Check for Paper Jams
- Open the printer and inspect for any paper jams or obstructions.
- Ensure the print carriage moves freely.
3. Reinstall Ink Cartridges
- Remove the ink cartridges and clean the contacts with a lint-free cloth.
- Reinsert the cartridges securely and close the access door.
4. Update Firmware
- Check for firmware updates on HP's support page and install them if available.
5. Run a Diagnostic Test
- Use the HP Smart app or the printer's control panel to run a diagnostic test. This can help identify the root cause of the issue.
Let me know how it goes! 😊
If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye