@Clingman, Welcome to HP Support Community,
To help us get started on resolving your issue, could you please share your HP unit's product number with us?
Need help finding your product number? We've got you covered! Check out this handy guide: Click here
Meanwhile, you can refer to this guide for troubleshooting: Troubleshooting print-quality issues | HP® Support
Take care and have a good day.
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Regards,