Hi @Ch161
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
It sounds like you've encountered a perplexing issue with your HP OfficeJet Pro 8730, and you've already done an impressive amount of troubleshooting.
Here are some additional steps and insights that might help:
1. Perform a Full Factory Reset
- While you've already tried a Semi Full Reset, a Full Factory Reset might address deeper firmware issues. This reset often requires specific instructions from HP support, as it can reinitialize the printer entirely. You can contact HP support or check the HP Support Community for guidance.
2. Reinstall Firmware
- Even though your firmware is up to date, reinstalling the same version can sometimes resolve glitches. Use the HP Firmware Update Utility to perform a reinstallation.
3. Disable AirPrint
- If AirPrint is causing the issue, consider disabling it temporarily:
- Access the printer's Embedded Web Server (EWS) by entering its IP address in a web browser.
- Navigate to Network Settings or AirPrint Settings and disable AirPrint.
- Test printing and copying again to see if the issue resolves.
4. Test with a Different Network
- Connect the printer to a different Wi-Fi network or use a direct USB connection to rule out network-related issues.
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Take care, and have an amazing day!
Regards,
Hawks_Eye