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It sounds like your HP DeskJet 4155 is experiencing a mechanical issue, possibly related to the paper feed or internal components.
Here are some steps you can try to address the problem:
Inspect the Paper Path:
- Double-check the paper path for any small debris or obstructions that might not be immediately visible.
- Ensure the paper is loaded correctly and not bent or curled.
Clean the Rollers:
- Turn off the printer and unplug it.
- Open the printer and locate the paper rollers. Use a lint-free cloth slightly dampened with distilled water to clean them.
- Let the rollers dry completely before turning the printer back on.
Reset the Printer:
- Unplug the printer while it's turned on.
- Wait for 60 seconds, then plug it back in and turn it on. This can help clear any residual errors.
Check Cartridge Installation:
- Remove the black cartridge and inspect it for any damage or leaks.
- Reinsert the cartridge firmly, ensuring it clicks into place.
Update Firmware:
- Visit the HP Support website to check for any firmware updates for your printer. Outdated firmware can sometimes cause printing issues.
Run a Diagnostic Test:
- Use the printer's control panel or the HP Smart app to run a diagnostic test. This can help identify the root cause of the problem.
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Regards,
Hawks_Eye