I have an HP officejet Pro 6230 ePrinter. I keep getting "paper jam" error when I try to print. There is no paper stuck. rollers and sensor is clean of debri. I am unable to reset the printer to factory settings; Can't find that option if there is one. I did not make a backup when I first setup the printer so I have no restore point. paper jam error occurs on LAN and wireless attempts. I can not seem to find anything helpful on HP or websearch, does anyone have solutions worth trying?
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