Re: Blank pages come after print command

Hi @AgriAmps,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps.

Check Ink Levels

Ensure that the ink tanks have sufficient ink.

1. Inspect Ink Tanks: Open the ink tank access door and check ink levels.
2. Refill if Necessary: If any of the tanks are low, refill them as per HP guidelines.

Print Head Maintenance

Perform regular print head maintenance to ensure proper ink flow.

1. Clean the Print Heads:
   • Go to the printer’s control panel and navigate to "Settings".
   • Select "Maintenance" > "Clean Print Heads".
2. Align the Print Heads:
   • Again, go to "Settings".
   • Choose "Maintenance" > "Align Print Heads".

Software and Drivers

Ensure that your printer drivers are up to date and compatible with Windows 11.

1. Update Drivers:
   • Visit the HP Support page and enter your printer model.
   • Download the latest drivers for Windows 11 and install them.
2. Reinstall Drivers:
   • If updating doesn’t resolve the issue, try reinstalling the printer drivers.

Print Settings

Incorrect print settings can often lead to blank pages.

1. Check Print Settings:
   • Open the document you want to print and go to print settings.
   • Ensure that the correct printer is selected and check other settings (e.g., paper size, type).

Printer Firmware

Update the printer firmware to the latest version.

1. Firmware Update:
   • Access the HP Support page for firmware updates and follow the instructions.

Test Print

Perform a test print to check if the problem persists.

1. Print Diagnostic Report:
   • Use the printer’s control panel:
     • Navigate to "Settings" > "Reports" > "Print Quality Report".

I hope this helps.

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Best regards,