Hi @hcasterlin,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your printer!
We're thrilled to have the opportunity to assist you and provide a solution.
Ty these steps:
Turn Off the Printer:
- Press and hold the power button until the printer turns off.
- If the printer does not turn off, unplug it from the power source and wait for approximately a minute before plugging it back in.
Reset Printer:
- Hard Reset: Unplug the printer from the power source, wait for about a minute, then plug it back in and turn it on.
- Factory Reset: Plug in the printer and then press the Wireless button and the Cancel button simultaneously. Hold both buttons for 5 seconds.
Clear Paper Jams:
- Open the cartridge access door and check for any paper jams or obstructions. Move the cartridge carriage to the right to access the paper jam area and remove any stuck paper.
Reconnecting the Printer:
Reconnect to Wi-Fi:
- Press and hold the Wi-Fi button on your printer for 3 seconds to start the WPS push button mode.
- Press the WPS button on your router. The printer will attempt to connect to the network.
- Ensure the wireless status light is solid blue indicating a successful connection.
Re-add Printer to Mac:
- Open "System Preferences" > "Printers & Scanners".
- Click the "+" button to add a new printer and select your HP Deskjet 2540 from the list.
Check for Software Updates:
- Visit the HP Support website for your printer’s driver and firmware updates. Download and install the latest updates for your printer model.
Check Ink Cartridges:
- Open the cartridge access door and check if the cartridges are properly installed. If the cartridge lights are blinking, there might be an issue with the ink cartridges.
- Remove and reseat the ink cartridges, ensuring they click into place.
Use HP Print and Scan Doctor:
- Visit the HP Support to download the HP Print and Scan Doctor, a tool that can help diagnose and fix common issues with your printer.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,