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Re: Color Laser MFP 179fnw

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@melhart, Thank you for your response. 

Not necessarily! If none of the steps worked, there are still a few more things to try before considering a replacement.

Try a Cold Reset (NVRAM Reset)

This will restore the printer to factory settings:

>Turn off the printer.

>Press and hold the Stop (Red X) button and the Power button at the same time.

>Keep holding them for about 15-20 seconds until the printer starts.

>Release the buttons and wait to see if it initializes properly.


Check for Firmware Recovery (USB Method)

>Since your printer is stuck in a loop, normal firmware updates may not work. Instead, try forcing a firmware recovery:

>Download the latest firmware for the Color Laser MFP 179fnw from HP support site.

>Connect your printer to a Windows PC via USB.

>Run the firmware update tool on your PC.

>Follow the on-screen instructions to update the printer.


Service Mode Reset (Hidden Menu)

>Turn off the printer.

>Press and hold Stop (Red X) + Menu + Power buttons together for about 10 seconds.

>If a menu appears, look for an option like "Factory Reset" or "EEPROM Clear."


Possible Hardware Failure

If none of these steps work, the issue could be:

A corrupt firmware chip (common after failed updates).

A faulty power supply unit (PSU).

A damaged formatter board (main logic board).

 

I hope this helps!

 

If my response resolves your issue, please click “Accepted Solution” to help others find the answer. Also, don’t forget to click the “Kudos/Thumbs Up” button to say thanks!

 

Take care and have a great day.

 

Max3Aj

HP Support


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