I have a HP Pro 9015. About 6 days ago I got a "document feeder jam" message. The original was not stuck in the document feeder so I opened the feeder then closed it, hoping the message would clear. It didn't, so I followed the instructions on opening the document feeder and cleaning it. Closed it and the message remained. I have unplugged the printer and left it unplugged for 3 days while I was out of town. Came home, plugged it in and started the printer but the message is still there. I've cleaned the feeder several more times to no avail. Please help.
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