Hi @Hussain1955
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
If the attention and ready lights on your HP CP1025 printer are continuously on, it could indicate a hardware issue or an error state.
Here are some steps you can try to resolve the problem:
Restart the Printer:
- Turn off the printer and unplug it from the power source.
- Wait for about 60 seconds, then plug it back in and turn it on.
Check for Error Codes:
- Refer to the printer's user manual to interpret the light pattern. Continuous lights might indicate a specific error.
Inspect the Printer:
- Open the printer and check for any obstructions, such as paper jams or misaligned cartridges.
- Ensure that all toner cartridges are properly seated.
Reset the Printer:
- Perform a hard reset by disconnecting the power cord while the printer is on.
- Reconnect the power cord after a minute and turn the printer back on.
Update Firmware:
- Visit the HP Support website to download and install the latest firmware for your printer model.
Let me know if you need further assistance!
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Take care, and have an amazing day!
Regards,
Hawks_Eye