HP have sent me a replacement printer and the printer will not print out any jobs on usb or wireless. I can print the internal reports no errors reported on the portal of the printer but the printer is still flashing red.
I dont understand where the fault is i have done cleaning and cartridge clean and also replaced the toners both have got ink left according to the counters but cannot print from the computer.
Firmware has been updated
Printer has been reset a number of times.
I have an open case with HP.