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Re: error 5fbb6

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@nidiaromo7, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your error code 0005FBB6

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Remove the ink cartridges, and reset the printer

 

Remove the ink cartridges from the printer.

With the printer turned on, disconnect the power cord from the printer.

Unplug the power cord from the power source.

Wait at least 60 seconds.

Reconnect the power cord to a wall outlet and to the printer.

NOTE: 

HP recommends plugging the printer directly into a wall outlet.

Turn the printer on.

Reinsert the ink cartridges, and then close the ink cartridge access door.

If you receive a prompt to print a calibration or alignment page, do so. 

 

Let me know how it goes! 

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 


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