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Re: Envy 5540 remove and reinstall the indicated cartridge issue

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Hawks Eye, I have tried each of those six solutions. The problem started when a remanufactured ink cartridge was used. It still remains even when inserting the old authentic original HP cartridge OR the new authentic HP cartridge.  I’ve tried the hard reset several times waiting as long as 30 minutes sometimes. I’ve cleaned the cartridge and printer contacts twice. 

Firmware is up to date as well.


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