Re: I can't print. The printer's on button and the Internet are blinking. What does this mean?

@ChefNatt,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Restart Everything

• Turn off the printer and unplug it from power.
• Restart your Wi-Fi router.
• Restart your computer or device.
• Plug the printer back in and turn it on.

Reconnect the Printer to Wi-Fi

Since the Wi-Fi light is blinking, it means the printer lost connection. Try reconnecting it:

Option 1: Use WPS (If Your Router Supports It)

1. Press and hold the Wi-Fi button on the printer until it starts blinking faster.
2. Press the WPS button on your router and hold it for a few seconds.
3. Wait until the Wi-Fi light on the printer stays solid, indicating a successful connection.

Option 2: Use HP Smart App (Recommended)

1. Open the HP Smart App on your phone or PC.
2. Select Set Up a New Printer.
3. Follow the on-screen instructions to connect the printer to your Wi-Fi.
4. Once connected, the Wi-Fi light should stop blinking and stay solid.

Reset the Printer (If Needed)

If the steps above don’t work, reset the printer:

1. Press and hold the Wi-Fi and Cancel (X) buttons together for 5 seconds.
2. The printer will restart and enter setup mode.
3. Use the HP Smart App to set up the printer again.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Asfiya03

HP Support