Hi @THELIONSMANE,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your printer!
We're thrilled to have the opportunity to assist you and provide a solution.
To resolve the issue where your HP ENVY 7640 e-All-in-One Printer defaults to the fax option instead of printing, follow these steps:
Set the Printer as the Default Printer
Open Control Panel:
- Right-click the Windows Start button and select "Control Panel".
- Alternatively, type "Control Panel" in the search box.
Navigate to Devices and Printers:
- Click "View devices and printers".
Set Default Printer:
- Locate your HP ENVY 7640 printer listed under "Printers".
- Right-click your printer icon and select "Set as default printer".
Disable Fax Option
Open Printer Preferences:
- Right-click the HP ENVY 7640 printer icon again and select "Printer properties".
Access Fax Settings:
- In the printer properties window, navigate to the "Ports" tab.
- Make sure the correct printer port is configured, and not the fax.
Check Print Settings in Web Browser
Access Browser Print Settings:
- When printing from the web, go to the print dialog by pressing Ctrl + P.
Select Correct Printer:
- Ensure that the selected printer is your HP ENVY 7640 and not the fax option.
- If the fax is selected by default, change it to the correct printer and complete the printing process.
Additional Troubleshooting
Restart the Print Spooler:
- Go to Control Panel > Administrative Tools > Services.
- Scroll down to "Print Spooler", right-click, and choose Restart.
Check for Printer Driver Updates:
- Visit the HP Support Website for HP ENVY 7640 e-All-in-One Printer to ensure your printer drivers are up-to-date.
Following these steps should help ensure your HP ENVY 7640 e-All-in-One Printer prints correctly instead of defaulting to fax.
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Take care and have an amazing day ahead! 🚀
Best regards,