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Re: Remove and reinstall

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Hi @122912,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand that your HP printer displays a "Remove and Reinstall Ink Cartridge" message, try removing and reinserting the indicated cartridge, cleaning the electrical contacts, and then reinstalling it. 
 

TRY CARTRIDGE CONTACT CLEANING

Try to clean the contacts quickly enough that the cartridges are not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridges are outside of the printer for too long.

 

1, Remove the cartridges

2, Place the cartridges on a piece of paper with the nozzle plate facing up.

3, Unplug the printer power cord.

4, Lightly moisten the lint-free cleaning material with clean water.

5, Clean the cartridge contacts. Avoid touching the nozzles. Replace the cleaning material if it gets dirty.

6, Clean the carriage contacts. Use new cleaning material if the material used on the cartridge contacts is no longer clean.

7, Let the parts dry for five minutes before reinserting the cartridges.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 


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