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Re: I have an error code reading if 0X00829C98

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Hi @Sambo6, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
We see that you are getting 0X00829C98 error code. 
Let us try these steps to resolve this issue: 

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any jams inside the printer and make sure the print carriage is moving freely.

Please follow the steps from this document -HP DeskJet, OfficeJet 5200 Printers - A 'Paper Jam' Error | HP® Support

Also, kindly update the firmware - Update the firmware on an HP printer | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 


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