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Re: Printer will only print the information sheet nothing else

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Hi @Jeff181804,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I understand you're experiencing an issue with your printer that does not print.

I apologize for any inconvenience this may have caused, I'm here to help you today.

 

To understand the issue and help you, please share the details listed below:

 

- Error messages or Blinking lights (if any) on the unit. / - Is the error message on the printer control panel or the printer application when you initiate a print?

- May I know which application are you using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a good day.

 

HP Support


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