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Re: The A4 leaf stuck in the interior and I fold in the middle which was out and only the rest st...

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Hi @Stefanos_Mak,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

I understand how frustrating it must be to have a paper jam where part of the sheet is stuck inside your printer. Don't worry—I’ll guide you through the safest way to remove it and get your printer working again.

 

Step 1: Check for Jammed Paper in Different Areas

Since part of the paper is still inside, follow these steps carefully:

  1. Turn off the printer and unplug it for safety.
  2. Check the input tray – Remove any loose paper. If part of the jammed paper is visible, gently pull it out using both hands. Avoid tearing it.
  3. Open the toner cartridge door – Remove the toner cartridge and look inside for the stuck paper. If found, gently pull it out in the direction of the paper path.
  4. Check the output bin – If any piece of paper is stuck there, remove it carefully.

⚠ Important: Avoid using sharp tools (like tweezers) as they may damage internal components.

 

Step 2: Reset the Printer

If the paper jam message still appears after removing the paper:

  1. Turn the printer off and unplug it from the wall.
  2. Wait at least 60 seconds before plugging it back in.
  3. Turn it back on and try printing again.

 

Please check this article for reference.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

darkmaniac0007

HP Support

 


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