@RichieFenton-1, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Event Code 62.80.AO!
We're thrilled to have the opportunity to assist you and provide a solution.
Event code 62.80.A0 for an HP printer indicates a paper jam or obstruction in the printer. To resolve this issue, follow these steps:
- Turn off the printer and unplug it from the power source.
- Open all access points and remove any paper or objects causing the jam.
- Check for any torn pieces of paper or debris and remove them.
- Reassemble the printer and plug it back in.
- Turn on the printer and try printing again.
Refer to this HP document for more assistance:- Click here
Keep me posted.
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