HP8020e series printer stopped printing and scanning (the 2 things I need to be able to do with it) after 2 years and 2 months of working just fine. This is a home printer and is not used every day so the amount of use for 2 years was minimal. Went through many discussion with HP chat and live support and all they could say is that I am out of warranty and can get into their new program of "renting" a printer for $6.99 a month! When it breaks they'd send me a new one. Others I have mentioned this to have said that their HP printers stopped working when they bought non-HP printer cartridges or their 2 year warranty ended. Error message says there is a problem with the printer and to turn it off but when I turn it off it doesn't shutdown, just keeps spinning. When I unplug it and start again I get the same message. Need recommendations on what else I might try or what other printer I can buy as I am not going to spend my money with H anymore.
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