@Terry279, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your printer!
We're thrilled to have the opportunity to assist you and provide a solution.
The error code B8A2F2E8 on your HP Officejet Pro 8600 Plus usually indicates a firmware or hardware issue. Since the problem is getting more frequent, here are some troubleshooting steps to try:
Power Reset the Printer
- Turn off the printer and unplug it from the power source.
- Wait for at least 5 minutes (longer if possible).
- Plug the printer directly into a wall outlet (avoid surge protectors).
- Turn it back on and check if the error persists.
Update Firmware (If Possible)
Since the touchscreen is unresponsive, updating firmware directly might be difficult. However, if you can get the printer working even briefly:
- Go to HP’s Support Website and look for the latest firmware for your model.
- Update the firmware via USB or HP Smart app (if accessible).
Let me know if this helps!
Take care, and have an amazing day!
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Regards,