3. Rough handling of cartridges during transport or installation can cause print quality problems. Wait a few hours for the automatic servicing routine to complete, and then try to print again.
4. If a cartridge is bad, replace it. If you have a defective HP cartridge, it might be under warranty. Go to About Original HP Cartridges for page yield and HP Limited Warranty information to see if a cartridge is still in warranty.
- Check the paper, print settings, and quality of the file being printed
Make sure your print job is set up for optimal print quality results.
- 1. Check the paper type and condition: Make sure the paper is appropriate for the print job and in good condition.
- Some paper might not absorb ink as well as others, causing faded or smeared prints. Plain paper with ColorLok technology works well for text and documents with graphics. For photos, use HP Advanced Photo Paper for best results.
- Use clean, wrinkle-free paper. Wrinkled or curled paper can cause dark, horizontal defects.
- For inkjet printers with a rear load tray, load the print side facing up.
- For inkjet printers with a front load tray, load the print side facing down.
Make sure the color, paper type, paper size, and quality settings are correct for your print job.
- Check the quality of the photo or document: Use editing tools to improve colors, brightness, contrast, and any other appearance settings. Higher resolution photographs and graphics result in clearer prints with more accurate colors.
Print an alignment page with the HP Smart App
Use the HP Smart app to align the printhead.
- Load plain white paper into the tray.
- Open the HP Smart app, and then click the image of your printer or Printer Settings.
- Under Tools, click Print Quality Tools, and then select Align Printer, Align Printheads, or Align.
An Aligning printhead message displays and an alignment page prints.
- If the alignment page includes instructions to scan the page, follow the instructions to finish the alignment process.
Example alignment page with instructions to finish by scanning the page
I hope this helps.
Take care and have a good day.
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VikramTheGreat
HP Support