Re: Envy 4500: HP's fix for "printer is offline" helps only temporarily

To auto-fill all fields, click Suggest a Manual IP Address, and then make sure the fields for Manual IP Address, Manual Subnet Mask, and Manual Default Gateway match the printer information on the Network Configuration Page. If Suggest a Manual IP Address is not available, type the information from the Network Configuration Page into the IP Address, Subnet Mask, and Default Gateway fields. Click Apply to save the manual IP address settings. In the main menu bar, click the Spotlight icon, and then search for and open Printers & Scanners. Click Add Printer, Scanner, or Fax or the Add button. In the Add Printer window, select the IP icon. Type the manual printer IP address in the Address field, and then select AirPrint from the Protocol drop-down menu. Wait for the Mac to connect to the printer. Enter a printer name in the Name field that you can recognize easily but is not personally identifiable to protect your privacy. Click Add to complete the setup. Please use the link if you need more help: Click here

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat
HP Support