@Raegan_Hill, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your HP printer!
We're thrilled to have the opportunity to assist you and provide a solution.
It sounds like your HP 5100 printer is encountering an error. Try these troubleshooting steps:
Check the Display Panel: If your printer has a display, it may show an error message or code.
Power Cycle the Printer:
- Turn off the printer and unplug it.
- Wait for 2-3 minutes.
- Plug it back in and turn it on.
Check Paper and Cartridges:
- Ensure there’s no paper jam.
- Make sure the paper tray is correctly loaded.
- Verify the toner cartridge is installed properly.
Check Connections:
- If using a USB cable, ensure it's securely connected.
- If using Wi-Fi, restart your router and check the connection.
Reset the Printer:
- Hold down the Cancel button for a few seconds to clear errors.
- If that doesn't work, look for a reset option in the printer menu.
Refer to the Beep Pattern:
- If it beeps in a specific sequence, it might indicate a hardware issue.
If the issue persists, let me know if there's an error code or if the beeping has a specific pattern.
Take care, and have an amazing day!
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Regards,