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Check your account error

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On the desktop HP Smart app it shows the printer installed but is giving a Check your account error.  When I go to the online account it does not show any printer installed.

 

The account has no instant ink sign up associated with it so there should be no billing issue.

 

I have already tried rebooting the printer, reinstalling the printer (as a note, when attempting to install via the app it states no driver available and has the printer directly added via computer Printer settings) and HP Smart app, enabling web services on the printer, updating the printer firmware.


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