Hi @JohnnyD9999
Welcome to the HP Support Community!
I get it, watching your printer freeze mid-initialization is like waiting for a plot twist that never comes. Let’s breathe some life back into it and get those gears turning again!
First, perform a hard reset. Turn off your printer and unplug it from the power outlet. Wait for 5-10 minutes to clear any residual power, then press and hold the Power button for 30 seconds while it's unplugged. After that, plug it back in directly to a wall outlet (not a surge protector) and turn it on.
If that doesn't work, you can try a factory reset. Turn off the printer and press and hold the Power button along with the Wi-Fi button (or Wireless & Cancel buttons) simultaneously for 10-15 seconds. Release the buttons when the HP logo or screen flashes and check if the initialization completes.
Next, try reinserting the ink cartridges. Turn off and unplug the printer, then open the ink cartridge access door. Gently move the printhead to the center manually if needed. Remove the cartridges and clean their chip/contact points with a dry cloth before reinserting them firmly.
Hope this helps get your printer back on track! 🖨️✨
Printers can be stubborn, but we’ve given it a good nudge. If it’s still stuck in limbo, let me know, and we’ll take it a step further, no printer left behind!
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,