@MM12052, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Check Printer Status:
- Ensure your printer is on and connected to the same Wi-Fi network as your MacBook Air.
Printer Preferences on MacBook Air:
- Open System Preferences > Printers & Scanners.
- Make sure the printer shows up and is set as the default printer.
- If it doesn't appear, try to add it again. If it shows up as a "paused" printer, resume it.
Test Connection:
- Print a test page from your phone to make sure the printer is working correctly and connected to the network.
Reboot Your Devices:
- Power off the printer, the MacBook Air, and your Wi-Fi router.
- Restart everything to refresh the network connection.
Software Updates:
- Check for any macOS updates that might include printer-related fixes.
- Also, check for updates on your printer’s firmware or drivers.
Error Messages:
- Try printing again and note any error messages on your MacBook Air. Sometimes, the error could give us a clue about what's going wrong.
- If you're seeing a specific error, let me know, and I can give you further troubleshooting steps.
Proximity:
- Ensure that your printer and MacBook Air are in close range of your router or Wi-Fi hotspot, as distance can sometimes cause connection issues.
You may refer this guide: HP printer setup (Mac built-in driver) | HP® Support
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,