5. Reset the Printer
A simple reset can sometimes clear any internal errors or malfunctions causing the paper jam issue.
- Turn off the printer.
- Unplug it from the power source for 10-15 minutes.
- Plug the printer back in and turn it on.
- Run a test print to see if the issue is resolved.
6. Update Printer Firmware
Sometimes, issues with paper feeding can be resolved by updating the printer's firmware.
- Go to the HP support website and search for your printer model (HP OfficeJet Pro 6970).
- Check if there is a firmware update available and follow the instructions to update the printer..
Let me know if this helps or if you'd like more detailed instructions! 😊
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