Update Printer Firmware
Outdated firmware can sometimes cause errors. Updating the printer’s firmware might help fix the issue.
- Download the HP Smart app or go to the HP Support website.
- Look for a firmware update for your printer model.
- Follow the instructions to update the firmware.
Try a Printhead Replacement (if Necessary)
If none of the above steps work and the error persists, the printhead might be faulty and may need to be replaced. You can contact HP Support for further assistance or to purchase a replacement printhead.
Perform a Printer Diagnostic Test
Some HP printers offer built-in diagnostic tools that can help identify and resolve errors.
- Use the HP Smart app or the printer’s control panel to run a diagnostic test.
- Follow the instructions to resolve any issues the diagnostic tool identifies.
If you're still facing the issue, please feel free to let me know, and we can explore more options! 😊
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,